Safe Betting

At Sonabaji Responsible Gaming
Keep the fun — keep the control

Betting is entertainment — not a livelihood. Sonabaji wants you to enjoy yourself while always staying within your limits. This page has all our responsible gaming tools and guidance in one place.

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18+
Age Verification Required
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Self-Timeout
Take a Break Anytime
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Set Your Limits
Set your own budget
Sonabaji's commitment
Strictly Prohibited Under 18We are fully committed to preventing underage access to our platform.
Budget limits are in your handsSet your own daily, weekly, or monthly limits.
Take a break whenever you needTake a break anytime — from 24 hours to a permanent pause.
24/7 Support Team ReadyOur support team is here for you whenever you need us.
Information & AwarenessRegular information on the signs of addiction and how to address them is provided.

Key Benefits

Our Responsible Gaming Tools

Sonabaji believes every player should stay in control of their experience. That's why we've built a set of practical tools to help you enjoy the game responsibly, within your own limits.

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Set Deposit Limits
Set your own daily, weekly, or monthly deposit cap — whatever works for you. Once a limit is in place, it cannot be exceeded by anyone, including yourself. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
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Session Time Limit
Extended play sessions increase the risk of addiction. Sonabaji's session timer automatically alerts you after a set period. You can also set a maximum session duration, after which you will be logged out automatically.
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Self-Exclusion
If you feel you need some distance from betting, you can suspend your account for a set period — from 30 days to permanent closure. All options are in your hands. No promotional messages will be sent during your exclusion period.
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Betting history & insights
Review your detailed account history to understand your betting patterns — how much time you're spending, how much you're winning or losing. Everything is displayed transparently, so you can stay informed and in control.
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Reality Check
At set intervals, a prompt appears on your screen reminding you how long you've been playing and how much you've spent in the session. This small nudge can make a big difference when it matters most.
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Referral to professional support
If you feel things are getting out of hand, Sonabaji can connect you with professional counselling services. We're not just a betting platform — we're a responsible partner.

Warning signs

Stop if you notice these signs

Betting addiction often develops gradually. If you notice any of the following signs in yourself or someone close to you, don't wait — take action now.

Keep in mind: Betting is for entertainment. Chasing losses by placing more bets is one of the first signs of addiction.

Need help? Contact us support@sonabaji.comright now.

You keep betting to chase your losses and can't stop.
Feeling restless, irritable, or anxious when you stop betting.
You are hiding your betting activity from family or friends.
You are spending money that was meant for essential expenses on betting.
Betting is negatively affecting your work, studies, or relationships.
You are betting with borrowed money or loans and feeling the pressure.
You are betting out of anxiety or fear rather than enjoyment.
You keep trying to reduce your limits but can't follow through.

How to set it up

Steps to Activate Limits & Protection Tools

Activating responsible gaming tools at Sonabaji is straightforward. Just follow a few simple steps to protect yourself.

1
Log in to your account
Log in to your Sonabaji account and click the profile icon in the top right corner.
2
Go to Account Settings
Select "Account Settings" or "Responsible Gaming" from the dropdown menu.
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Activate your preferred tools
Deposit limits, session timers, reality checks, or self-exclusion — activate whichever tool you need.
4
Set Your Limit Amount
Enter and confirm a deposit limit that reflects your current financial situation and affordability.
5
SMS/Email confirmation
Once your settings are saved, a confirmation message will be sent to your registered mobile number or email. That's all there is to it.
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Deposit Limit
You can set daily, weekly, and monthly limits all at once. Lowering a limit takes effect immediately. Raising one requires a 24-hour cooling-off period, which helps protect you from impulsive decisions.
Takes Effect Immediately
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Self-Exclusion
Choose how long you need — 30 days, 90 days, 6 months, or permanently. During your exclusion period, you won't be able to log in and you won't receive any marketing messages. Permanent exclusions cannot be reversed.
Strong Protection
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Reality Check Alert
A popup appears every 30, 60, or 90 minutes showing how long you've been playing and the total amount transacted in that session. At that point, it's your call — keep going or take a break.
Set It Yourself

Self-Assessment

Check Yourself

Ask yourself the questions below. If you answer "yes" to more than one, it may be time to seek help. That's not a weakness — it's the smart thing to do.

These questions are internationally recognised PGSI (Problem Gambling Severity Index) Built to comply.

If you answered yes to three or more questions, please speak with our support team or activate self-exclusion from your account.

Go to Account Settings

Check your betting habits

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Have you ever bet more than you planned and regretted it afterwards?
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Do you feel restless or irritable when you're away from betting?
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Have you been hiding your betting activity from family or friends?
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Have you come back to betting repeatedly to try to recover money you've lost?
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Has betting affected your work, studies, or personal relationships?
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Have you tried to stop but couldn't?
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Have you ever borrowed money or gone into debt to place a bet?
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Are you experiencing stress or anxiety because of betting?

Learn More

Why responsible gaming matters

At Sonabaji, we believe betting should be an enjoyable experience — not a source of financial stress or anxiety. Responsible gaming isn't just a policy; it's a core value that shapes every decision we make. Thousands of users across Bangladesh enjoy Sonabaji every day, and we're committed to making sure every one of those experiences stays positive and safe.

Betting and online gaming can be addictive — there's no denying it. Research worldwide shows that around 1–3% of players experience problematic gaming behaviour at some point. However, taking the right steps at the right time can bring things back under control. Sonabaji is always ready to help you take those steps.

What you need to know before you start betting

Responsible gaming starts with being clear-eyed about reality. Betting is entertainment — not a reliable source of income. Over the long run, all bettors give something back to the platform on average; that's simply the math of how it works. Understanding this is what separates a mature player from the rest.

Responsible gaming at Sonabaji means betting only with money you can afford to lose — funds that won't affect your day-to-day life if they're gone. Never use money set aside for bills, groceries, or your children's education. Stay level-headed and don't let emotions drive you into placing large bets.

How to be a responsible bettor

Being a responsible bettor comes down to a few simple habits. First, set a budget before you start betting and stick to it. Second, after a win, resist the urge to bet it all back — set some profit aside. Third, after a loss, let go of the mindset that playing a little more will turn things around.

Time management is another key aspect of responsible gaming at Sonabaji. Extended, uninterrupted betting sessions reduce focus and increase the likelihood of poor decisions. Take a short break every hour — grab some water, stretch your legs. These small habits make a real difference.

Sonabaji's stance on protecting minors

Sonabaji strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and additional ID documents may be requested if there's any suspicion. If you have minors at home, enable parental controls on your device and never share your account password.

Our system automatically detects unusual patterns and flags accounts for review when needed. This isn't just about compliance — Sonabaji genuinely cares about the wellbeing of every user.

Where to get help if you need it

If betting is starting to affect your life negatively, please don't hesitate to reach out for help. Sonabaji's support team will assist you with complete confidentiality. Email us at support@sonabaji.com — we'll get back to you within 24 to 72 hours.

You can also activate self-exclusion directly from your account. Once enabled, you won't be able to log in for a set period of time. Use this break to reset, spend time with family, and seek professional support if needed.

Important: Responsible gaming isn't just about following limits — it's about keeping betting a small, enjoyable part of your life rather than letting it take centre stage.

Key principles of Sonabaji's Responsible Gaming policy

Sonabaji's responsible gaming policy is built to international standards. We regularly update our tools and improve them based on user feedback. Our goal is to create an environment where every player feels safe and satisfied.

We believe transparency is the best policy. Our algorithm continuously monitors user behaviour and proactively offers assistance when it detects at-risk patterns. At Sonabaji, responsible gaming is not just your right — it is our commitment.

Need help?

If betting ever becomes a problem, you don't have to face it alone. Our team is always here for you.

support@sonabaji.com
Rules to Keep in Mind
  • Play for Fun Only
  • Set your budget before you play
  • Don't chase your losses
  • Take Regular Breaks
  • Strictly prohibited for anyone under 18
  • Get Help Right Away If You Need It

FAQs

Responsible Gaming FAQs

Here are answers to the questions we get asked most.

Log in to your account and go to Profile Settings. Under the "Responsible Gaming" section, you'll find the deposit limit option. You can set a daily, weekly, or monthly limit — or all three. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Not at all. Your account balance remains fully protected when self-exclusion is active. Once the exclusion period ends, you can withdraw your balance. For permanent exclusions, withdrawals are processed through our support team.

Start by talking to them with empathy, not judgment. You can reach out to Sonabaji's support team — we'll handle everything with full confidentiality. Encourage them to enable self-exclusion from their account settings, and consider connecting them with a professional counselor if needed.

You decide the interval. Typically, you can choose between 30, 60, or 90 minutes. Each alert shows how long you've been online and the total amount transacted in that session — giving you the information you need to make your own call.

Absolutely not. Sonabaji verifies your age during registration, and creating an account for anyone under 18 is strictly prohibited. If there's any doubt, we request a national ID or other supporting documents. If there are minors in your household, please enable parental controls on your device.

No. Once the exclusion period ends, your account will not reactivate automatically. You will need to contact our support team and consciously request reactivation. This extra step ensures you are fully ready before returning.

Start Safely

Play responsibly,
Enjoy the Fun at Sonabaji

Betting at Sonabaji is more than a chance to win — it's an entertainment experience in a safe, transparent, and responsible environment.

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